Replying to a question from Datuk Ngeh Koo Ham (DAP-Beruas) in the Dewan Rakyat today, she said the responsibility to settle the bills is actually stated in the agreement between the consumers and the service providers.
“If the consumers do not settle their bills, the providers can demand payment using the procedures stated in the law. In this respect (IWK), it is the Water Services Industry Act," she said.
"Under this act, there is a provision for a joint billing of water supply and sewerage service. But the government has yet to enforce it until it is convinced the move would benefit both the consumers and providers."
To another question from Ngeh, Noriah said 90% of IWK clients settled their bills, not only 40% as he claimed.
